Responsible Gaming

Gaming Should Be Entertainment

At 1win, we believe that online gaming should be enjoyed as a form of entertainment only. Gaming is not a way to earn money or solve financial problems. It should never be viewed as an investment or a reliable source of income. Please only wager money that you can afford to lose without affecting your essential expenses or quality of life.

Age Requirements

To participate in gaming on 1win, you must be at least 18 years of age or the legal age for gaming in your jurisdiction in India, whichever is higher. By accessing this platform, you confirm that you meet these age requirements. We strictly prohibit access to minors and encourage parents and guardians to monitor online activities.

Warning Signs of Problem Gambling

If you notice any of the following behaviours in yourself or someone else, it may indicate a gambling problem:

• Constantly thinking about gaming or past gaming sessions
• Needing to wager increasing amounts to achieve the same excitement
• Repeatedly trying to stop or reduce gaming without success
• Feeling restless or irritable when attempting to cut back
• Gaming to escape problems, anxiety, or negative emotions
• Chasing losses by continuing to wager to recover money lost
• Hiding the extent of gaming activity from family, friends, or healthcare providers
• Jeopardizing important relationships, education, or career opportunities due to gaming
• Borrowing money or using credit to finance gaming activities
• Inability to control time spent gaming or money wagered

If you recognize any of these signs, please seek help immediately.

Self-Help Tools Available on 1win

We provide several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount you are willing to lose during a set timeframe.
• Reality Checks: Receive periodic reminders of how long you have been gaming and how much you have wagered.
• Session Time Limits: Set automatic session timeouts to control the duration of your gaming activity.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your 1win account if you need a break from gaming.

To access these tools, log into your 1win account and visit the Responsible Gaming settings section.

Support Organizations and Resources

If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these recognized organizations:

India

• All India Gaming Federation (AIGF): Promotes responsible gaming practices across India
• Gamblers Anonymous India: Support groups and peer assistance for problem gamblers
• Indian Psychiatric Society: Mental health support including gambling addiction treatment

International Organizations

• GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential support and information
• GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counselling and resources
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and support services
• National Council on Problem Gambling (United States): www.ncpgambling.org – Helpline and resources
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Prevention and education on gambling addiction

Take Action Today

If you believe you have a problem with gaming, please seek help immediately. There is no shame in reaching out for support. Contact one of the organizations listed above or speak with a healthcare professional. Your wellbeing is important, and resources are available to assist you.

Remember: Gaming should always remain fun and entertaining. If it stops being enjoyable or begins to cause harm, it's time to take action.